Case Management in Avondale and Phoenix
Help coordinating care, connecting with resources and taking the next step toward stability.
Help Pulling It All Together
Case management helps coordinate care and supports people in navigating services and practical needs that affect health and stability. Case managers may help identify resources, support communication across providers, and assist clients and families with next steps connected to the care plan.
When several things need attention at once, such as appointments, paperwork, benefits, school or housing, it can be hard to know where to start. A case manager works alongside you and your family to sort out what matters most and take it one step at a time.
When Case Management Can Help
It can help when you're:
- Working with several providers or agencies at once
- Applying for, or trying to keep, benefits like health coverage or food assistance
- Facing needs around housing, food, transportation or utilities
- Coordinating with a child's school or other services
- Leaving a hospital stay or moving between programs
- Not sure where to start
What Case Management Includes
At Confianza Health, case management can include:
- Organizing your care options and weighing them together
- A service plan made with you, and reviews as things change
- Finding providers and services that are safe, timely and a good fit
- Speaking up for your wellbeing, preferences and choices
- Listening to your concerns, and help in hard moments
- Working with your family, your supports and your other providers to carry out your care plan
How It Fits With Your Care
Case management works alongside therapy. Your clinician focuses on thoughts, feelings and relationships, and your case manager on the practical side of care, so both move in the same direction. Questions worth asking at the start:
- What can you help me with?
- How often will we meet or talk?
- How do I reach you between meetings?
- Who else will you talk with about my care, and why?
Ready When You Are
Tell us what's going on, and our team will talk with you about whether this service fits and what comes next.
Our Offices
Our team works from our offices in Avondale and Phoenix. Call us to ask how and where this service is offered.
FAQs
What's the difference between a case manager and a therapist?
A therapist provides counseling. A case manager focuses on the practical side of care, such as organizing care options, connecting with services, coordinating between providers and following up on next steps. Many people work with both.
Can a case manager work with my family too?
Yes. Case managers work with clients and, as the care plan calls for, with family, friends and other providers.
Does AHCCCS cover case management?
AHCCCS covers case management as a behavioral health service when a member needs it, as part of their service plan. Call us with your plan's name, and we'll help you check what applies to you.
How do I ask about case management?
Call us at (623) 439-7472 or request services online, and tell us what you need help with. Our team will talk with you about whether case management fits.
